This document provides useful information for people looking to prepare an e-mail to the FreeBSD-questions mailing list. Advice and hints are given that will maximize the chance that the reader will receive useful replies.
This document is regularly posted to the FreeBSD-questions mailing list.
FreeBSD-questions is a mailing list
maintained by the FreeBSD project to help people who have
questions about the normal use of FreeBSD. Another group,
FreeBSD-hackers, discusses more advanced
questions such as future development work.
The term “hacker” has nothing to do with breaking into other people's computers. The correct term for the latter activity is “cracker”, but the popular press has not found out yet. The FreeBSD hackers disapprove strongly of cracking security, and have nothing to do with it. For a longer description of hackers, see Eric Raymond's How To Become A Hacker
This is a regular posting aimed to help both those seeking advice from FreeBSD-questions (the “newcomers”), and also those who answer the questions (the “hackers”).
Inevitably there is some friction, which stems from the different viewpoints of the two groups. The newcomers accuse the hackers of being arrogant, stuck-up, and unhelpful, while the hackers accuse the newcomers of being stupid, unable to read plain English, and expecting everything to be handed to them on a silver platter. Of course, there is an element of truth in both these claims, but for the most part these viewpoints come from a sense of frustration.
In this document, I would like to do something to relieve this frustration and help everybody get better results from FreeBSD-questions. In the following section, I recommend how to submit a question; after that, we will look at how to answer one.
All FreeBSD documents are available for download at https://download.freebsd.org/ftp/doc/
Questions that are not answered by the
documentation may be
sent to <freebsd-questions@FreeBSD.org>.
Send questions about this document to <freebsd-doc@FreeBSD.org>.